Workteam Dysfunction
Two management team members had been unable to work together which was affecting the services provided by the organisation. The CEO had been unable to find a resolution so sought the help of mediation. In the safe and confidential mediation setting both parties were able to explore what had gone wrong in their relationship and each accepted some responsibility. The settlement was a commitment to developing collaboration with an action programme involving both.Typical Mediations
Mediation can work in a wide range of situations and if you have a disagreement that is proving to be intractable do contact us to see if we can help. Some of the types of organisations/disciplines we have worked with and types of disagreement we have mediated include: consumer complaints, commercial, corporate, boardroom, partnerships, management, workplace, local authorities, government, public agencies, third sector, health services, higher education, student bodies, farming, professional services, environment, property, housing, construction, technology, information services, and professional indemnity insurance. Below we provide some background on typical mediations we have carried out. These are described in general terms to maintain confidentiality and do not represent any one particular case.Professional Service Slips
Party A, built an eco-house designed and supervised in construction by Party B, an architect's firm. The house failed to perform efficiently and Party A was faced with remedial costs of several hundred thousand pounds. Party B denied liability and so Party A raised a summons for professional negligence against Party B. In mediation the parties, supported by legal advisers, reached a settlement with agreement of Party B's insurers.End of Farm Tenancy
Party A, a tenant farmer, had the tenancy of some fields near a farm with farmhouse which he owned. Party B, the landlord had decided to end the tenancy in the normal way but the Parties were unable to come to agreement over the compensation to be paid by the landlord for improvements to buildings and fencing carried out by the tenant. At mediation a settlement was reached involving the landlord transferring a field adjacent to the farmhouse to the farmer.
Organisations in Dispute
A charity, Party A, was under the threat of withdrawal of support from a statutory body, Party B. The dispute had focused on inter- personal issues between representatives of the two parties. At mediation the organisations were represented by the individuals who had been in disagrement as well as by senior non- executive colleagues. Resolution involved a plan of engagement for the future with some non-executive involvement.Complaints in House Factoring
A housing factor had received successive complaints from an owner in a block of flats leading to a Tribunal hearing at which the tenant had been unsucessful. Nevertheless the owner continued to complain and the house factor wished to use mediation to try to establish a better relationship. The mediation created a communications plan and engagement of the owner with an owners' forum for the flats.Board Level Difference
The Chair and CEO of a financial services organisation had a poor relationship which was having a damaging effect on the organisation's operations. In mediation it was discovered that much of the dispute was in communication styles rather than more material organisation goals and achievements. The settlement involved executive coaching and further moderated meetings between the CEO and Chair.
Mediation, Facilitation and Coaching
Eskhill & Co | Green House at Eskhill | 15A Inveresk Village |
Musselburgh EH21 7TD
Workteam Dysfunction
Two management team members had been unable to work together which was affecting the services provided by the organisation. The CEO had been unable to find a resolution so sought the help of mediation. In the safe and confidential mediation setting both parties were able to explore what had gone wrong in their relationship and each accepted some responsibility. The settlement was a commitment to developing collaboration with an action programme involving both.Typical Mediations
Mediation can work in a wide range of situations and if you have a disagreement that is proving to be intractable do contact us to see if we can help. Some of the types of organisations/disciplines we have worked with and types of disagreement we have mediated include: consumer complaints, commercial, corporate, boardroom, partnerships, management, workplace, local authorities, government, public agencies, third sector, health services, higher education, student bodies, farming, professional services, environment, property, housing, construction, technology, information services, and professional indemnity insurance. Below we provide some background on typical mediations we have carried out. These are described in general terms to maintain confidentiality and do not represent any one particular case.Professional Service Slips
Party A, built an eco-house designed and supervised in construction by Party B, an architect's firm. The house failed to perform efficiently and Party A was faced with remedial costs of several hundred thousand pounds. Party B denied liability and so Party A raised a summons for professional negligence against Party B. In mediation the parties, supported by legal advisers, reached a settlement with agreement of Party B's insurers.End of Farm Tenancy
Party A, a tenant farmer, had the tenancy of some fields near a farm with farmhouse which he owned. Party B, the landlord had decided to end the tenancy in the normal way but the Parties were unable to come to agreement over the compensation to be paid by the landlord for improvements to buildings and fencing carried out by the tenant. At mediation a settlement was reached involving the landlord transferring a field adjacent to the farmhouse to the farmer.
Organisations in Dispute
A charity, Party A, was under the threat of withdrawal of support from a statutory body, Party B. The dispute had focused on inter-personal issues between representatives of the two parties. At mediation the organisations were represented by the individuals who had been in disagrement as well as by senior non-executive colleagues. Resolution involved a plan of engagement for the future with some non-executive involvement.
Complaints in House Factoring
A housing factor had received successive complaints from an owner in a block of flats leading to a Tribunal hearing at which the tenant had been unsucessful. Nevertheless the owner continued to complain and the house factor wished to use mediation to try to establish a better relationship. The mediation created a communications plan and engagement of the owner with an owners' forum for the flats.Board Level Difference
The Chair and CEO of a financial services organisation had a poor relationship which was having a damaging effect on the organisation's operations. In mediation it was discovered that much of the dispute was in communication styles rather than more material organisation goals and achievements. The settlement involved executive coaching and further moderated meetings between the CEO and Chair.
Mediation, Facilitation and Coaching